Retail Marketing Manager
I have to say I have never had help like this regarding technical support concerns and it is very refreshing to know that people like Sirius exist with such vast knowledge and helpfulness.
I was expecting to just have my system set up, we were not expecting a tutorial of all the other elements that we can use on the printer, especially for me having only started last week – thank you Sirius for taking the time to help us and show us all it is greatly appreciated!
Value added service is something I love from a Marketing perspective, which is another reason why I felt compelled to make sure you knew, as I am sure you do already, that it is a rarity to have companies like Sirius around and whom can provide such excellent service.
We are now in our fourth year with Sirius, and could not be happier with the service provided by them. Our Toshiba printer/photocopier is remotely monitored, so we never have to worry about running out of toner, and the only minor issue we did encounter was quickly and efficiently resolved. We would highly recommend Sirius for all of your printer requirements!
LAPD Lighting Design Ltd
Resolute Asset Management
Sirius Digital Solutions are an extraordinary company to work with. They are so organised, professional and always on hand to help. We have worked with the team for a few years and wouldn't dream of changing supplier. They have an incredible system that is linked to our printers so they can always keep track of our ink levels, servicing etc. If there is a problem that they cannot solve due to internal connection or network, they have outsourced to trusted companies to come in and fix the problem straight away.
I will always recommend Sirius Digital Solutions to any company. You are not just getting a printer and photocopier with Sirius, you are getting 24/7 support and advise. Thank you!
David French Partnership
We had for many years invested, for the supply & service of our photocopying and wide format needs with Sirius.
Last year we decided to terminate our contract and look to another supplier, this was mainly brought about by:
Poor & uncaring Account Management from our previous supplier. They tried very hard to undo the problems but it was too late.
Differing invoice amounts to the agreed contract.
After non starts for various reasons with four or five would be suppliers we came down in favour of Sirius Digital Solutions Ltd.
From the start the Senior Sales Account Manager worked hard to understand our unique problems and the way we work.
Recommending and helping with the termination of our old contract.
Placing a DEVELOP photocopier, with additions, they knew would do the job.
Reducing our monthly and on going costs.
Number Works n Words
One of my better decisions as a business owner in Hertfordshire was to employ the services of Sirius Digital Solutions. Prior to coming on board with Sirius I was spending a small fortune on toner and using a hopelessly inadequate copier/printer.
I purchased a top quality printer from Sirius and now enjoy the luxury of complete service at a great rate saving me both the stress off using a rubbish printer and at least £100 per month on toner. Sirius are brilliant to deal with. Cannot praise them enough.
I have found them always very helpful, polite and efficient. I certainly would recommend them.
Aston Bond Law
All the team at Sirius Solutions have always provided incredibly impressive customer service and support. We have worked with them over the past 10 years and couldn't be happier. Matt in particular has always gone out of his way to make sure everything runs smoothly. Highly Recommend!